Shipping policy

This document sets out the shipping policy that applies to customers that make a purchase at www.scent26candleco.co.uk. If you have any questions, please contact kirsty@scent26candleco.co.uk

Shipping Options & Delivery Costs

Local Delivery - Free

Local Collection - Free

Delivery - Royal Mail Tracked 24, Royal Mail Tracked 48 or InPost Tracked.

Free Shipping - Total order value £29.99+

Order Processing Time

At Scent 26, we aim to get your order on its way as quickly as possible.

Orders placed before 10pm will normally be prepared, packaged and ready for courier collection the following business day.

Orders placed after 10pm, or during weekends and bank holidays, will be processed on the next available business day.

Please note that during particularly busy periods, processing times may occasionally be longer.

UK Mainland Delivery

All orders are sent using a tracked delivery service.

• Royal Mail Tracked 24: Usually delivered within 2 business days of dispatch.

• Royal Mail Tracked 48: Usually delivered within 3 business days of dispatch.

Northern Ireland Delivery

Orders to Northern Ireland are dispatched using InPost tracked delivery and can take up to 5 business days from dispatch.

Important Information

Delivery times are estimates and are not guaranteed. They exclude order processing time, weekends and bank holidays. Once your order has been dispatched, you'll receive tracking information so you can follow its journey.

We always do our best to get your fragrances to you as quickly as possible.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.