Shipping policy

 

This document sets out the shipping policy that applies to customers that make a purchase at www.scent26candleco.co.uk. If you have any questions, please contact kirsty@scent26candleco.co.uk

Shipping Options & Delivery Costs

Local Delivery - Free

Local Collection - Free

Delivery - Royal Mail Tracked 24 or Royal Mail Tracked 48.

Free Shipping - Total order value £39.99.

Order Processing Time

All orders will be delivered within 1 to 5 business days depending on the service you select at checkout. All orders placed during the weekend or on a public holiday will be sent on Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.